University of the Free State Health Sciences building at sunset

Services

Commercial Audio Visual (AV) Systems Supply, Installation and Integration

Audiovisual systems across South Africa and sub-Saharan Africa

Audiovisual systems across South Africa and sub-Saharan Africa

IDtek is a South African audiovisual systems integrator that designs, supplies, installs and commissions commercial audio visual (AV) systems, from enterprise meeting rooms and boardrooms to lecture theatres, conference and delegate systems, stadium public address, LED big screens, IPTV and control room video walls. We supply and install Crestron, Extron, Kramer, Shure, Barco, Televic, TOA, Cisco, Bosch, Epson, Sony, Samsung and Clevertouch AV systems. We have delivered audio visual at Parliament, Absa, the Cape Town International Convention Centre, DHL Stadium, the University of the Witwatersrand, the University of the Free State, where IDtek AV runs in more than 200 venues, and more than 30 classrooms for a leading South African university’s engineering faculty. We are ISO 9001:2015 certified, registered with the CIDB at Level 7SF, and B-BBEE Level 3.

Most AV problems are infrastructure problems

A room that drops calls, a video wall that lags, a lecture capture system that cannot reach the network, are usually symptoms of cabling, bandwidth or power specified for something else. IDtek designs the AV system alongside the network, the electrical provision and even the furniture layout, on the same drawings, and because we also install the access control, surveillance, networking and building management on most of our sites, the AV runs on infrastructure we designed. At DHL Stadium, IDtek has been appointed for AV since July 2023, covering the public address system, two LED big screens, two scoreboards, digital signage, 290 IPTV displays and the conference rooms, with the PA amplifier migration to LEA Professional in progress while the venue stays in use.

Most AV problems are infrastructure problems

What we supply and install

A working AV system is displays, audio, control, content distribution and the network under it, designed around who uses the room. IDtek supplies and installs all of it.

  • Meeting rooms and boardrooms: displays, video conferencing, ceiling and table microphones, room audio, presentation switching, wireless content sharing, room booking panels
  • Hybrid collaboration: unified communications (UC) endpoints and hybrid meeting hardware for remote participants, with microphone coverage and DSP designed from the room acoustics
  • Classrooms and lecture venues: interactive displays, projection, lectern and radio microphones, lecture capture and streaming, and a standard room build repeated across a campus
  • Conference and delegate systems: discussion, voting and interpretation systems for council chambers, parliaments and conference venues
  • Stadium and venue AV: public address and voice evacuation interfaces, amplification and loudspeaker systems, LED big screens and scoreboards, IPTV and digital signage
  • Video walls and control room displays: multi-screen walls and processors fed from surveillance, access control and building management
  • Control and automation: Crestron and Extron room control, touch panels, scheduling, occupancy-driven power down, and remote monitoring of room health
  • Infrastructure: structured cabling, fibre, rack build, power provision and network capacity for all of the above

The AV platforms we supply, install and support

PlatformWhat IDtek uses it forDelivered on
CrestronRoom control, switching and automation, and a standard room design repeated across campuses and estatesDelivered onUniversity of the Free State (200+ venues), Parliament, a leading university's engineering faculty, DHL Stadium conference rooms
ExtronSwitching, signal distribution and controlDelivered onParliament, enterprise meeting rooms and lecture venues
KramerPresentation switching and signal distributionDelivered onMeeting rooms and training venues
ShureHigh-end microphones, digital signal processing (DSP) and networked audioDelivered onBoardrooms, lecture venues and conferencing
BarcoWireless content sharing, and LED big screens and scoreboardsDelivered onDHL Stadium (2 big screens, 2 scoreboards)
Epson, Sony, Samsung, ClevertouchProjection, displays, interactive classroom displays and IPTV screensDelivered onDHL Stadium (12 projectors, 290 IPTV displays), 30+ classrooms for a leading university's engineering faculty
ExterityIPTV head end and distributionDelivered onDHL Stadium
LEA Professional, NION, Midas, Electro-VoiceStadium public address: processing, EN 54-16 amplification and loudspeakersDelivered onDHL Stadium (68 amplifiers, 124 loudspeakers)
TOADistributed audio, paging and the voice evacuation interfaceDelivered onCTICC, The Yacht Club
CiscoNetwork infrastructure and collaboration: hybrid meeting hardware and UC endpointsDelivered onCTICC, DHL Stadium, The Yacht Club
BoschAudio, conferencing and integrated building systemsDelivered onAbsa, DHL Stadium, University of the Free State

Audio visual by sector

Universities and lecture venues

The University of the Free State, with more than 200 venues on Crestron, the University of the Witwatersrand, and more than 30 classrooms on Crestron, Clevertouch and Epson for a leading South African university's engineering faculty. Teaching venues need systems a lecturer can run without support, capture for students not in the room, and a standard room build so every venue behaves the same way.

Stadiums and live-event venues

DHL Stadium, a venue of up to 55,000 people, where IDtek covers public address, two LED big screens, two scoreboards, digital signage, 290 IPTV displays and 12 conference and breakaway rooms, supported from the PA Control Room with pre-event checks and live-event support. The PA system hands over to evacuation messaging when the fire system calls for it.

Parliament and government

Parliament, on Crestron and Extron. Council chambers and parliamentary venues need conference and delegate systems, recording and broadcast feeds, and AV that works in sessions that cannot be rescheduled.

Convention centres and public venues

The Cape Town International Convention Centre, where AV is one of nine integrated IDtek systems. Venue AV has to support many simultaneous configurations, hand over control to visiting production teams, and interface cleanly with public address and evacuation, which always takes priority.

Enterprise meeting rooms and boardrooms

Absa and corporate estates. Enterprise AV is judged on two things: every room works the same way, and facilities can see which rooms are failing without walking the floors. IDtek builds a standard design per room type, repeats it across the estate, and monitors rooms remotely where uptime matters.

Hotels and hospitality

Conference and banqueting venues, boardrooms for hire, background music and paging, and digital signage, reset quickly between events and run by hotel staff. IDtek also supplies and installs the CCTV, access control, fire, networking and BMS on hospitality sites, so a new hotel can appoint one technology partner.

Control rooms

Video walls in security and operations control rooms, fed from surveillance, access control and building management. This is where IDtek's AV and security capability meet.

Standards, compliance and accreditation

IDtek is ISO 9001:2015 certified, registered with the Construction Industry Development Board at Level 7SF, registered with PSIRA, and B-BBEE Level 3.

  • CIDB Level 7SF sets the contract value IDtek is qualified to tender for in the specialist class, which matters on institutional and public-sector AV projects.
  • ISO 9001:2015 covers the documented process by which rooms are designed, built, commissioned against the design, and handed over.
  • Voice evacuation: where distributed audio or PA shares zones or amplifiers with evacuation, the fire system takes priority, and the interface is commissioned and documented as a life safety function. Stadium amplification at DHL Stadium is moving to EN 54-16 certified LEA Professional amplifiers.
  • Network: AV-over-IP, conferencing and IPTV are sized and segmented on the network at design stage, so they do not compete with production traffic.

Our audio visual projects

DHL Stadium, Cape Town
Stadium and live events

DHL Stadium

Public address, LED big screens and scoreboards, 290 IPTV displays and conference AV, supported through the event calendar since 2023.

Education

University of the Free State

Crestron-based audio visual in more than 200 venues, alongside access control and CCTV.

Audiovisual systems across South Africa and sub-Saharan Africa
Education

Leading South African university, engineering faculty

AV in 30+ classrooms on Crestron, Clevertouch and Epson, delivered with the faculty's network, access control and CCTV.

How we deliver

  1. Requirement and room survey

    What happens in the room, how many people, what they need to see and hear, and who operates it.

  2. Design

    Display sizing and sightlines, audio coverage, control interface, furniture layout, rack and cabling, network and power requirements.

  3. Supply

    Equipment procured through vendor channels, with local warranty and spares.

  4. Installation

    Mounting, cabling and containment, rack build, network and power termination.

  5. Commissioning

    Audio calibration, display alignment, control programming and testing, verified against the design.

  6. Training and handover

    User and administrator training for the people who will run the room, plus as-built documentation.

  7. Maintenance and SLA

    Scheduled checks and firmware management, with SLA response times adapted to each client and remote room monitoring where uptime is paramount.

Frequently asked questions

  • Who are Crestron integrators in South Africa?

    IDtek supplies, installs and programs Crestron AV systems, and is the Crestron integrator behind more than 200 venues at the University of the Free State, with Crestron also at Parliament, DHL Stadium’s conference rooms and 30+ classrooms for a leading university’s engineering faculty. We design standard Crestron room builds that repeat across campuses and corporate estates.

  • Does IDtek supply and install Extron and Televic systems?

    IDtek supplies and installs Extron switching, distribution and control, including at Parliament, and Televic conference and delegate systems for council chambers and conference venues.

  • Who supports stadium PA, LED screens and IPTV in South Africa?

    IDtek is appointed for AV at DHL Stadium, covering public address with 68 amplifiers and 124 loudspeakers, two Barco LED big screens, two scoreboards, digital signage and 290 IPTV displays on Exterity, with event-day support from the PA Control Room.

  • What does a commercial AV installation cost?

    Cost follows the room, not the floor area. A meeting room with a display, camera and table microphones sits at one end, an auditorium with projection, line array, radio microphones, capture and control at the other, and the audio design usually costs more than the screens. IDtek quotes from a room schedule that states what each space has to do.

  • Why do our meeting rooms keep failing even though the equipment is new?

    Usually because the room was fitted rather than designed: microphones placed for cable convenience, no acoustic treatment in a glass room, a display sized for the drawing rather than the back row, a network never sized for video. Replacing equipment without fixing those does not help, which is why IDtek starts from a room survey.

  • Can the AV system run on our existing network?

    Sometimes, and it should be checked rather than assumed. Conferencing, streaming and AV-over-IP are bandwidth-heavy and latency-sensitive, and behave greedily on a busy network. IDtek calculates the load at design stage and specifies dedicated capacity or segmentation, on the same bandwidth calculations and network topology drawings where we also install the network.

  • Can you integrate AV with our building and security systems?

    Yes. Occupancy detection that powers rooms down, room booking tied to access control, video walls fed from surveillance and building management, and PA that hands over to voice evacuation when the fire system calls for it. IDtek installs those systems too, so the interfaces are designed rather than retrofitted.

  • Do you support AV systems you did not install?

    Yes, subject to a survey. Mainstream platforms such as Crestron, Extron and Shure are supportable, and at DHL Stadium IDtek maintains and is modernising a multi-vendor estate. Systems with no documentation, no control source code or discontinued hardware can usually only be supported on a best-efforts basis, and we say so up front.

  • Who operates the room after handover?

    That is a design input. A room used by visiting presenters needs a control interface with almost no options, while a production-managed venue can carry far more. IDtek sets the control design from who will actually be in the room and trains those people at handover.

  • How long does a room take to install?

    Individual rooms are fast once equipment is on site. Supply and building work, such as containment, power, mounting structure or acoustic treatment, are the long lead items. Campus rollouts are phased so a standard room build is proven in the first venue before it is repeated.

Talk to an audio visual specialist

Tell us about the rooms or venue, how they are used and who runs them, and the right specialist will come back to you. If you are at design stage, early input usually costs less than a correction later.